Keeping Your Account, Funds and Assets Secure

Goldwise uses regulated payment partners, institutional trading infrastructure and professional vault storage to help keep your money and precious metals safe.

Regulated Financial Partners

Goldwise works with regulated financial institutions in the UK and internationally to support payments, trading and custody. Our partners include electronic money institutions, banks and precious metals brokers authorised by recognised financial regulators. Working with established partners helps ensure the infrastructure supporting the platform meets high financial services standards.

Safeguarded Customer Funds

Customer funds held on the platform are safeguarded by our regulated electronic money partner in accordance with the UK Electronic Money Regulations. Safeguarded funds are held separately from company money in designated accounts with central banks such as the Bank of England and other top-tier global banks. Electronic money accounts are not covered by the Financial Services Compensation Scheme (FSCS), but safeguarding requires customer funds to be fully segregated from company funds.

Segregated, Allocated & Ethical

Precious metals purchased through Goldwise are stored in professional vault facilities operated by independent vault providers. Metals are segregated from Goldwise and partner assets and allocated to investment-grade bullion bars. All products originate from LBMA-approved refineries and official mints, supporting recognised standards for authenticity, quality and responsible sourcing.

Secure Platform & Infrastructure

The Goldwise platform is designed with security at its core. Accounts are protected using encrypted connections, strong authentication and device security controls to help prevent unauthorised access. We also work with trusted infrastructure partners across payments, liquidity and vaulting to support secure and reliable platform operations.