Question 1

Where can I buy gold in the UK?

Accepted Answer

You can buy physical gold securely online with Goldwise, a UK-based platform that enables direct ownership of allocated gold, silver, platinum and palladium — fully insured and stored in independent global vaults.

Question 2

Is buying gold online safe?

Accepted Answer

Buying gold online is safe when using a trusted, regulated platform. Goldwise safeguards customer funds under UK Electronic Money Regulations and stores all metals in insured, independently audited vaults operated by Brink’s.

Question 3

What is the best way to invest in gold?

Accepted Answer

The best approach depends on your goals. Physical precious metals offer stability and direct ownership, while ETFs and funds give market exposure without holding real metal. Goldwise combines both benefits — real, allocated metal with modern 24/7 trading access.

Question 4

What affects the price of gold and other precious metals?

Accepted Answer

Precious metal prices are driven by global supply and demand, interest rates, inflation, currency movements, and investor sentiment. Gold, silver, platinum, and palladium often rise during periods of economic uncertainty and inflation.

Question 5

Do I pay VAT or capital gains tax (CGT) when buying gold in the UK?

Accepted Answer

Investment-grade gold is VAT-exempt in the UK. Silver, platinum, and palladium may attract VAT. Some UK legal-tender gold coins are also CGT-exempt.

Question 6

What is the difference between allocated and unallocated gold?

Accepted Answer

Allocated gold means specific bars are held in your name and cannot be lent or used by others. Unallocated gold represents a claim on a pool of metal owned by a provider. Goldwise only offers fully allocated metal for maximum security.

Question 7

Why choose physical gold over ETFs or tokens?

Accepted Answer

Physical gold gives you direct, tangible ownership that isn’t exposed to counterparty or synthetic risk. ETFs and tokens track prices but do not provide legal title to metal. With Goldwise, you own real, allocated metal stored in insured vaults.

Question 8

How much gold or silver should I buy?

Accepted Answer

It depends on your personal financial goals and diversification needs. Many investors allocate around 5–10% of their portfolio to physical precious metals as a long-term hedge against inflation and currency risk.

Question 9

Is Goldwise regulated or authorised?

Accepted Answer

Goldwise partners with PayrNet Ltd, an FCA-authorised Electronic Money Institution, to safeguard customer funds under the UK's Electronic Money Regulations 2011. While Goldwise itself is not an investment firm, all customer money is held in segregated safeguarded accounts and protected in full.

Question 10

Are my metals and funds safe?

Accepted Answer

Yes. Customer funds are safeguarded under UK regulation, and all metals are fully allocated, insured, and stored in independent, audited vaults operated by global providers such as Brink’s and Loomis. You always retain full legal title to your metal.

Question 11

What does fractional ownership mean?

Accepted Answer

Fractional ownership allows you to buy and sell precise amounts of physical gold, silver, platinum, and palladium — starting from as little as £20 — without needing to purchase a full coin or bar. Each fraction represents direct ownership of real metal held securely in a vault in your name.

Question 12

How does Goldwise pricing work?

Accepted Answer

Goldwise connects directly to institutional metals markets to source live bid and ask prices from multiple global liquidity providers. This ensures transparent, competitive spreads — typically around 0.5% versus the 5–10% premiums charged by traditional bullion dealers.

Question 13

Can I trade 24/7 on Goldwise?

Accepted Answer

Yes. Goldwise allows round-the-clock trading of physical gold, silver, platinum, and palladium with instant funding and settlement from your safeguarded wallet.

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